Who are our consultants?
Our consultancy is provided by our skilled and experienced staff team and hand-picked senior professionals bringing expertise from health and social care, social work, learning and development, local authority, housing, and other public sector organisations. All work is overseen and quality assured by the senior NCF team, providing you with the unique insight and clarity that comes from being the national membership organisation for not-for-profit adult social care organisations.
Meet some of our consultants here.
The types of specialist support available include:
Click on each category to view consultancy services available:
Preparing for and responding to CQC assessments: including mock inspections.
Clinical governance support.
Operational management support, including interim management.
Safeguarding, complaint investigation and resolution, and crisis and risk management.
Quality improvement programmes and regulatory support.
Care Plan audits.
Mystery shop services.
Support with embedding digital and technology enabled care.
Culture transformation
Business transformation
Business planning
Digital leadership
Strategic reviews
People:
Succession planning
Recruitment campaigns
Staff retention
Staff and trustee training
Performance management
Wellbeing and resilience
Coaching and mentoring
Interim management
Public relations
Media training
Branding
Digital campaigns
Customer journey mapping
Occupancy support
Competitor analysis
Fundraising support
We work with you to make the appointment as easy as possible:
- We help you to scope the brief detailing your objectives, milestones, considerations and budget.
- We match you to the right consultant with the relevant skill set and also the right ‘chemistry’.
- We offer a 3-way call to make the introduction, discuss the brief and help resolve any concerns.
- We review the brief to ensure that your requirements are met.
You do not have to be a member to benefit from this service although NCF members are entitled to discounted rates.
If you have a requirement that you would like to discuss, please get in touch with Laurie Monaghan, laurie.monaghan@nationalcareforum.org.uk
