I’m a result driven ACMA (management accountant) with varied experience in commercial, customer focused environments, within multinational PLCs and “not for profit” cultures.
Proven track record of transformation planning and delivery in rapidly changing operations. I believe I’m a respected communicator at all levels with the ability to identify and understand colleagues’ needs, coupled with proactive problem-solving abilities.
I currently have the honour of leading Sanctuary Group’s Commercial Division which encompasses Sanctuary Care, Sanctuary Supported Living, Sanctuary Students and Commercial portfolio, which consists of 109 care homes, 750 Supported living services, 20 large student accommodation, supported by 10,400 staff.
Full responsibility for operational, quality, HR, Sales and Marketing, Business Development and financial performance of the UK’s seventh largest care provider.
Previous role of note
Group Director – Care
Sanctuary Care which consisted of 109 care homes, providing high quality care for 5,500 residents who were supported by 7,300 staff and generated annual turnover of over £200 million, across England and Scotland.
Full responsibility for operational, quality, HR, Sales and Marketing, Business Development, asset and financial performance of the UK’s seventh largest care provider.
Operations Director – Sanctuary Supported Living
Responsible for National accommodation-based support services, including extra care and life line services, £100m turnover. Led, with IS colleagues, the successful implementation of a “first in sector” housing management product; the largest roll out of its kind in Europe.
KEY SKILLS
• Organisational Awareness: Clear, objective thinker with a good understanding of the whole business perspective, skilled at analysis and summarising the critical issues.
• Business Transformation: Ability to design business solutions and lead staff engagement to deliver change to the agreed timescales.
• Information Management: Developed focused reporting for operational management within tight deadlines, to monitor and improve performance.
• People Management: Ability to develop dedicated and valued professionals to support the business needs and create a learning culture.
• Planning and Business Development: Facilitator of effective business development and planning process.
I Joined Sanctuary in 2011 as Head of Finance – Housing and Communities and since then has undertaken a number of roles including Director of Housing Operations, Commercial Services Director, and Operations Director for Sanctuary Supported Living.
Other Boards of interest
Care England – (registered charity) leading representative body for providers in England. The expert experience role is not trustee position and does not have voting rights. This position provides support, guidance and further insight into best practice.
As mentioned I’m a qualified management accountant, who started my career at London International Group (FMCG) and progressed from manufacturing into the service sector with RWE npower and now Care.
National Care Forum
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